Client Engagement Manager
About us
Adasight helps startups and scale-ups unlock their growth potential with the help of data. As an interdisciplinary team, we bridge growth methodologies with technical expertise and execution.
We consist of data-savvy marketers, product analysts, data engineers, and analysts, to tackle what we call Growth Analytics: Combining acquisition-marketing analytics and product analytics. Some of our clients are cool startups like Personio and Sift.
Growth doesn’t stop with our clients but is part of our company DNA for professional development and career progression. We believe that professional success should not depend on where you have started, but on where you want to go and how eager they are to get there. As a global remote team, we adopt new technologies and ideas in a rapidly changing world.
Join our team, to be part of the future of work, and build something truly meaningful.
Employment type: Contractor
About Adasight
Adasight is an operating partner for data, experimentation, and AI. We help companies build reliable data foundations, understand customer behaviour, improve digital experiences, and turn insights into action. We are a remote-first, international team working with clients across Europe, North America, and other global markets.
About the role
We are looking for a Client Engagement Manager to own the day-to-day relationship and project coordination for a portfolio of clients.
You will act as the bridge between our clients and delivery teams. Your role is to understand each client’s objectives, translate agreed scopes into clear plans, and ensure the right people have the context they need to deliver successfully.
This is a hands-on role. You will manage priorities, create and maintain project tickets, monitor timelines and budgets, identify risks early, and keep both clients and internal teams aligned. You will not be expected to execute every technical task, but you should understand the work well enough to ask the right questions, challenge ambiguity, and ensure projects move forward.
What you will do
- Own the day-to-day relationship for a portfolio of client accounts.
- Understand each client’s business objectives, project scope, stakeholders, and success criteria.
- Translate scopes of work into clear project plans, deliverables, tickets, milestones, and responsibilities.
- Prepare complete internal briefings before handing work over to delivery specialists.
- Coordinate with analytics, implementation, experimentation, UX, and AI specialists.
- Plan how project hours and resources should be allocated in collaboration with delivery leads.
- Lead client meetings, communicate progress, and manage expectations.
- Track deadlines, budgets, dependencies, and agreed deliverables.
- Identify delivery risks, capacity constraints, and blockers early—and drive them toward resolution.
- Ensure decisions, changes, and next steps are clearly documented.
- Maintain project information in our internal tools and keep it accurate and up to date.
- Support project kick-offs, handovers, renewals, and account transitions.
- Monitor client satisfaction and identify opportunities to strengthen or expand the relationship.
- Contribute to improving Adasight’s client engagement and project management processes.
What we are looking for
- At least 4 years of experience in client engagement, account management, consulting, customer success, or digital project management.
- Experience managing multiple client projects or accounts simultaneously.
- Strong project management skills and a structured approach to planning and follow-through.
- The ability to turn broad or technical requirements into clear actions and deliverables.
- Confidence communicating with both senior client stakeholders and technical specialists.
- Strong ownership: you follow issues through to resolution rather than only reporting them.
- Good commercial judgement and an understanding of scope, budgets, capacity, and client expectations.
- Excellent written and spoken English.
- Comfort working independently within a distributed, international team.
Nice to have
- Experience working in a digital consultancy, agency, SaaS company, or professional-services environment.
- Familiarity with digital analytics, data implementation, experimentation, CRO, or AI projects (Amplitude, Hubspot, Statsig, Braze)
How to apply: send your CV and motivation letter to careers@adasight.com
